Delator Claims Division/Insurance Appraisal Clause
Insurance Appraisal Clause Support

Independent Documentation For An Independent Process.

When a carrier and policyholder invoke a policy's appraisal clause, both sides need a factual record they can trust equally. Delator Claims Division provides that neutral documentation anywhere in Tennessee.

Strictly Neutral Statewide TN Carrier & Insured Support Umpire-Available
Tennessee Context

The Reality of Appraisal Clause Disputes in Tennessee

Most Tennessee property policies include an appraisal clause: when a carrier and a policyholder disagree on the amount of a loss, each side names its own appraiser, and the two appraisers select a neutral umpire to resolve any remaining disagreement. The entire process depends on both appraisers — and the umpire — working from a shared, accurate understanding of the property's actual condition.

In practice, that shared understanding is often the hardest part to establish, especially if time has passed since the original loss, partial repairs have already been made, or the two sides simply visited the property separately and documented different things. A neutral party retained specifically to document current conditions, without a stake in the outcome, gives both appraisers — and the umpire, if needed — a common factual starting point.

What Delator Documents

A Comprehensive, Category-Specific Record

01
Current Condition Documentation
Present-day condition of the disputed property or items, photographed comprehensively.
02
Comparative Documentation
Side-by-side documentation of repaired versus unrepaired areas where relevant to the dispute.
03
Measurements & Scope Detail
Dimensions and reference points tied to specific areas in dispute.
04
Line-Item Photographic Index
Documentation organized to correspond with specific disputed line items.
05
Chain-Of-Custody Records
Documentation handled and delivered in a manner both appraisers and the umpire can rely on.
06
Supplemental Requests
Additional documentation gathered at the request of either appraiser or the umpire as the process continues.
Why Delator Claims Division

The Difference Is Discipline

01
Strict Neutrality By Design
Delator does not represent the carrier or the policyholder in an appraisal clause dispute — ever.
02
Statewide Availability
Appraisal disputes anywhere in Tennessee, from a single-family home to a large commercial property, receive the same documentation standard.
03
Professional, Appraiser-Ready Documentation
Licensed investigators produce organized, detailed documentation built to be usable by both appraisers and an umpire.
04
Keeps The Process Moving
Rapid turnaround on documentation requests helps prevent the appraisal timeline from stalling.
05
One Accountable Source Both Sides Can Trust
No subcontracting means a single, consistent organization handles every documentation request in the process.
Scope Of Work
Delator does not act as an appraiser or umpire and offers no opinion on value, scope of repair, or amount of loss. Our role is limited strictly to neutral field documentation at the request of either party's appraiser or the umpire.
Frequently Asked Questions

Insurance Appraisal Clause, Explained

Yes. Either appraiser, or the umpire, can request DCD's documentation services during an appraisal clause process.
Yes, field representatives can be present to document conditions during a scheduled appraisal inspection.
Delator Claims Division is strictly neutral in appraisal clause matters and does not represent either side of the dispute.
Time Is The First Piece Of Evidence To Disappear

Request insurance appraisal clause documentation, anywhere in Tennessee.

Call or email now to reach DCD dispatch. Available 24 hours a day, seven days a week, every county in the state.

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Delator Claims Division
Delator Claims Division is a division of Delator Group, operating on the statewide infrastructure of Delator Field Services.