Before The Scene Changes,
We Preserve It.
Delator Claims Division deploys trained field documentarians across all 95 Tennessee counties to capture the physical record of a loss — photographs, video, measurements, and scene detail — before it is repaired, moved, cleared, or forgotten. We document. We never adjust, value, or represent any party to a claim.
A Neutral, On-The-Ground Record — Nothing More, Nothing Less.
When a loss occurs — a collision, a fire, a storm, a structural failure, a cargo incident — the physical evidence begins to disappear the moment first responders clear the scene. Vehicles are towed. Debris is removed. Structures are boarded up or demolished. Witnesses scatter. Delator Claims Division exists to close that gap: our field representatives arrive quickly, and while it is safe to do so, they photograph and record every angle of the scene, the damage, and the surrounding conditions, in detail, before anything changes.
Insurance carriers, defense and coverage counsel, third-party administrators, self-insured entities, and risk management teams across Tennessee rely on DCD when they need an independent, timestamped, evidentiary record established immediately — often within the same hour a loss is reported.
A commercial truck strikes a passenger vehicle at 4:00 a.m. The carrier's insurer anticipates significant exposure and needs the scene preserved before it is altered. Within minutes of the call, DFS mobilizes the nearest available field contractor. That contractor is not a claims adjuster — their only task is to arrive, and once the scene is safe, to capture comprehensive photographic and video documentation from every practical angle before any liability, valuation, or coverage determination is made by anyone else.
Because our contractors take no position on fault, cause, or value, the record they create is more defensible — not less. It is simply what was there, seen from every angle, at the moment it mattered.
From Incident To Delivered Record
Every deployment follows the same disciplined sequence, built for speed without sacrificing thoroughness.
DCD Runs On A Network Already Proven Across Tennessee.
Delator Claims Division is not a standalone startup network — it is powered by Delator Field Services (DFS), Delator Group's process serving division, which already maintains licensed field coverage across all 95 Tennessee counties.
That existing statewide infrastructure means DCD can mobilize a qualified field representative to virtually any location in Tennessee, day or night, typically well inside our four-hour statewide guarantee — and in most metro and suburban areas, in under an hour.
Documented By Investigators — Not App-Based Contractors.
Delator Group employs and contracts licensed Tennessee private investigators with real training in evidence documentation, scene preservation, and factual reporting. When DCD deploys a field representative, the person arriving on scene understands how to document a loss the way it needs to hold up later — not just take a few photos on a phone.
Where Delator Claims Division Deploys
Every category below is scene and evidence documentation only. Full service details are being finalized — contact us to discuss your specific documentation need.
On-scene photo and video documentation of residential and commercial property damage from fire, water, wind, or other causes, before repair or demolition begins.
Documentation OnlyRapid scene and damage documentation involving commercial trucks, trailers, and heavy equipment following a collision or loss event.
Documentation OnlyComprehensive vehicle damage photography and video, capturing pre-repair condition for use in later valuation and diminished-value analysis by others.
Documentation OnlyOn-site documentation of physical conditions at a business affected by a covered loss, supporting later business interruption evaluation.
Documentation OnlyEmergency, time-sensitive deployment to transportation-related incidents — collisions, cargo loss, and roadway events — statewide.
Documentation OnlyField documentation support following large-scale weather events, when rapid, high-volume scene records are needed across multiple locations.
Documentation OnlyNeutral scene and condition documentation to support parties proceeding through a policy's appraisal clause process.
Documentation OnlyDetailed photo and video documentation of alleged construction defects and site conditions at a specific point in time.
Documentation OnlyBuilt For The Parties Who Need The Record First
The Difference Is Discipline
Understanding DCD's Role
Request a rapid documentation deployment, anywhere in Tennessee.
Call or email now to reach DCD dispatch. Available 24 hours a day, seven days a week, every county in the state.
