Services
Document a loss
Support a claim
For carriers and employers
Service areas
Middle Tennessee
- Nashville
- Clarksville
- Murfreesboro
- Franklin
- Hendersonville
- Smyrna
- Spring Hill
- Gallatin
- Lebanon
- Columbia
- Brentwood
- Mount Juliet
- La Vergne
- Cookeville
East Tennessee
West Tennessee
Request Claim Documentation or Reach Dispatch
For a scene that is changing now, call. For routine and scheduled assignments, send the request form and dispatch will confirm the tier, the rate and the timing.
- Coverage
- 95 of 95 counties
- Dispatch
- 24 / 7 / 365
- Metro response
- Under 60 min avg.
- Statewide
- 4-hour guarantee
Reach dispatch directly
Calling is the fastest route for emergency and rush deployments.
- Phone
- 615-977-9929
- Coverage
- All 95 Tennessee counties. Deployment map
- Rates
- Flat rate by tier and county distance. Pricing
Send a deployment request
Give dispatch enough to assign the right person: where the loss is, what kind of loss it is, and how soon the scene is likely to change. Please do not include policy numbers, medical details, Social Security numbers or other sensitive personal information in this form.
How request information is handled
Information submitted through this form is used to respond to your request and to dispatch field personnel. It is not sold or shared for marketing. Documentation produced on an assignment is delivered to the requesting party.
Submitting a request does not create an attorney-client relationship, and Delator Claims Division does not provide legal advice. An assignment begins when dispatch confirms it with you.
Before you request
What should I have ready when I call?
The location of the loss, the type of loss, where any vehicles or damaged property are now, how soon they are likely to be moved or repaired, and who should receive the documentation.
How quickly will I hear back on a form request?
Dispatch monitors requests around the clock. For anything urgent, call rather than relying on the form.
Can individuals submit a request, or only companies?
Both. Carriers, administrators, attorneys, businesses and individuals handling their own claim can request neutral documentation. Investigation and field adjusting are available to carriers, self-insured entities, administrators and their counsel only.