Photo and Video Standards for Claims Evidence: Metadata, Chain of Custody, and Authentication
How to capture and preserve claim photos and video that hold up: the overall/mid-range/close-up method, scale references, metadata and hash values, chain of custody, Tennessee authentication basics, and drone and third-party video.
Catastrophe Claims Documentation in Tennessee: How Field Teams Capture Tornado, Flood, and Storm Damage at Scale
How catastrophe documentation works after Tennessee tornadoes, floods and storms: triage, standardized capture, geotagging, batch delivery, and the differences between tornado, flood, wind, hail and ice damage documentation.
The First 24 Hours After a Property Loss: What to Do, What to Document, and What to Avoid
An hour-by-hour guide for Tennessee homeowners and businesses after fire, water, impact or break-in damage: safety, prompt notice, documenting before mitigation, preserving failed parts, and avoiding common mistakes.
Claims Documentation vs. Claims Adjusting: What Independent Scene Documentation Is and Isn’t
Independent claims documentation preserves photos, video and measurements of accident scenes and property damage before they change. Here is how it differs from adjusting and appraising, who uses it, and what makes it credible.