Claim Documentation and Investigation Services

Licensed field investigators photograph, measure and record collision scenes and the vehicles involved, before tow yards, body shops and salvage auctions change what there is to see.

Vehicle Accident Documentation overview

• Car AccidentNeutral photographs, video and measurements of passenger car crashes and damaged vehicles anywhere in Tennessee, for carriers, attorneys and drivers.
• Motorcycle AccidentSlide marks, gouges, rider gear and sightlines recorded after a Tennessee motorcycle crash. Neutral field documentation for carriers, attorneys and riders.
• Semi-Truck & Tractor-Trailer AccidentField documentation of tractor-trailer crashes in Tennessee: underride guards, trailer condition, long tire marks and equipment identification, any hour.
• Commercial Truck AccidentDump trucks, refuse trucks, wreckers and utility trucks documented after a crash in Tennessee, with frame heights, equipment position and load securement.
• Delivery Vehicle AccidentParcel van and food delivery crash documentation in Tennessee: stop position, vehicle markings, property damage and a doorbell camera canvass of the street.
• Company Vehicle AccidentIndependent documentation of company car and pickup crashes in Tennessee, separating old damage from new and recording contents, equipment and location.
• Box Truck AccidentBox truck collisions, low-clearance strikes and backing incidents documented in Tennessee with measured heights, signage, liftgate and cargo condition.
• Van AccidentPassenger, cargo and work van crash documentation in Tennessee, covering seating rows, belts, cargo partitions, tires and roof loads before they change.
• Bus AccidentTransit, school and charter bus incident documentation in Tennessee: interior layout, handholds, stop environment, camera locations and exterior damage.
• Rideshare AccidentNeutral field documentation of rideshare crashes in Tennessee: vehicle damage, pickup and drop-off locations, seating areas and scene measurements.
• Taxi AccidentTaxi and cab collision documentation across Tennessee. Cab markings, partition and rear compartment, taxi stand layout and vehicle damage, recorded as found.
• Construction Vehicle AccidentDocumentation of dump truck, mixer and construction vehicle collisions in Tennessee: spilled loads, site entrances, tailgates, sight lines and unit numbers.
• Government Vehicle AccidentNeutral documentation of collisions involving city, county, state and utility vehicles in Tennessee. Equipment, markings and scene evidence. No legal advice.
• Rental Vehicle AccidentIndependent documentation of rental car and rental truck damage in Tennessee. Full-panel condition surveys, overhead strike measurements and scene records.
• Trailer & Towed-Load AccidentDocumentation of trailer and towed-load crashes in Tennessee: coupler and ball sizes, safety chains, lamps, tie-downs, tires and the path of a loose trailer.
• Pedestrian AccidentNeutral documentation of pedestrian collisions in Tennessee: crosswalks, signals, street lighting, sight lines and vehicle contact evidence, day or night.
• Bicycle AccidentBicycle and e-bike crash documentation in Tennessee. Frame and wheel damage, paint transfer, lamps and reflectors, bike lane widths and road edge conditions.
• Truck & Heavy Equipment DamageDamage documentation for trucks, trailers and heavy equipment in Tennessee. Serial plates, hour meters, structural and hydraulic damage. No appraisal.

A claim file is only as good as the facts collected at the start. These services put a neutral, timestamped field record into the file while the evidence still exists.

Insurance Claim Documentation overview

• First-Party Insurance ClaimNeutral field documentation for first-party insurance claims in Tennessee. Dated photographs, video and measurements recorded before repair or cleanup.
• Third-Party Insurance ClaimScene, vehicle and property documentation for third-party insurance claims in Tennessee, delivered to claimants, attorneys and insurers as a dated record.
• Liability ClaimNeutral documentation of physical conditions for liability claims in Tennessee. Measurements, lighting and layout recorded without opinions on fault.
• Vehicle DamageDetailed photographs and measurements of damaged vehicles at tow yards, shops and fleet lots across Tennessee, recorded before repair or disposal.
• Diminished Value Auto ClaimBefore and after repair condition documentation for diminished value claims in Tennessee, prepared for the appraiser or adjuster you choose. No valuation.
• Total-Loss VehicleCondition, options, mileage and damage documented on total-loss vehicles in Tennessee before salvage, for the appraiser or adjuster the client selects.
• Evidence PreservationField documentation that preserves perishable claim evidence in Tennessee: items in place, identifying marks, custody and temporary conditions, dated.
• Post-Accident & Delayed Scene DocumentationDelayed scene documentation in Tennessee: lasting pavement marks, roadway geometry, traffic controls and matching time-of-day views after the scene clears.
• Witness Identification & LocationLicensed Tennessee private investigators identify and locate witnesses to accidents and losses, then report who was found and how to reach each person.
• Witness Statement CoordinationVoluntary witness statements scheduled and recorded verbatim by licensed Tennessee private investigators, delivered without commentary or characterization.
• Disputed Accidents & Conflicting Driver AccountsNeutral field documentation for Tennessee collisions where drivers give conflicting accounts: damage patterns, lane layout, marks and each stated path.
• Missing Evidence & Surveillance Video CanvassCamera canvass of businesses and residences near a Tennessee accident scene. Footage is requested from owners before it is overwritten and logged by source.
• Uninsured & Underinsured Motorist ClaimNeutral scene and vehicle documentation for uninsured and underinsured motorist claims in Tennessee, including hit-and-run transfer evidence and witnesses.
• Subrogation SupportField documentation for subrogation files in Tennessee: loss scenes, product identification, component condition and custody notes before repairs begin.
• Cargo & Ground Transportation ClaimIndependent documentation of damaged, shifted or short freight at Tennessee docks, yards and crash scenes: seals, load arrangement, counts and packaging.
• Insurance Appraisal Clause SupportNeutral condition documentation for parties in an insurance appraisal process in Tennessee. Photographs and measurements only, with no valuation opinion.

For fleet operators, risk managers, self-insured businesses and commercial carriers who need an incident documented at a terminal, a job site or a plant before operations resume.

Commercial & Fleet Claims overview

• Fleet AccidentScene and vehicle documentation after a fleet collision in Tennessee, with onboard devices noted as found. For fleet operators, risk managers and carriers.
• Employer & Work Vehicle AccidentNeutral documentation of collisions involving employees driving for work in Tennessee, including work contents, markings and scene conditions as found.
• Contractor Vehicle AccidentDocumentation of contractor and subcontractor vehicle collisions in Tennessee: door lettering, placards, trailers, loads and job-site entrances as found.
• Commercial Property ClaimPhotographs, video and measurements of damaged commercial buildings, tenant suites and contents in Tennessee. Condition is documented, not valued or adjusted.
• Company Property DamageDocumentation of damage to dock doors, gates, fencing, signs and parked trailers at Tennessee business sites, with contact marks and yard layout measured.
• Workplace IncidentSame-shift documentation of workplace incident locations in Tennessee warehouses, stores and yards: floors, lighting, aisles and equipment recorded as found.
• Industrial AccidentAs-found documentation of machinery, guards, controls and lockout conditions after an incident at a Tennessee plant. No equipment is operated or tested.
• Construction AccidentJob site documentation after a construction accident in Tennessee: scaffolds, excavations, edges, access routes and weather recorded before the site changes.
• Business InterruptionDated documentation of business premises after a loss in Tennessee, showing unusable areas and repair progress. Delator does not calculate lost income.

A reconstruction can only be as accurate as the evidence captured at the scene. Delator's personnel have accident reconstruction experience and collect that evidence to the standard an analysis needs.

Accident Reconstruction overview

• Reconstruction-Grade Scene DocumentationReconstruction-grade crash scene documentation across Tennessee: measured evidence, scaled photo sets and field notes a reconstruction analyst can use.
• Scene MeasurementsBaseline and triangulation measurements of Tennessee collision scenes, tied to permanent reference points so the scene can be drawn to scale later.
• Skid-Mark & Tire-Mark DocumentationSkid, yaw and scuff marks identified, measured and photographed with scale across Tennessee before traffic and rain remove them from the pavement.
• Vehicle Positioning & Final RestMeasured final rest positions and headings of vehicles after a Tennessee collision, from on-scene measurement, police paint marks and physical traces.
• Roadway EvidenceDebris fields, gouges, scrapes, fluid trails and fixed-object strikes mapped and measured on Tennessee roadways to record area of impact indicators.
• Intersection & Sightline DocumentationSightlines and view obstructions at Tennessee intersections documented from driver eye height at measured positions, with obstruction dimensions.
• Photogrammetry-Ready PhotographyOverlapping photo sets with scale references and control measurements, captured in Tennessee so a reconstruction expert can extract measurements later.
• Vehicle Crush & Damage ProfileMeasured crush depth, contact and induced damage, paint transfer and restraint condition documented on Tennessee vehicles before repair or salvage disposal.
• Collision Scene PreservationEmergency documentation of Tennessee collision scenes before traffic, weather and cleanup remove tire marks, fluid trails, debris and fixed-object damage.
• Commercial Vehicle Reconstruction SupportTractor-trailer collision documentation in Tennessee: brakes and tires as found, load position, underride contact, and event data sources noted.
• Motorcycle Reconstruction SupportSlide and gouge marks, rider and machine rest positions, lean scrapes and helmet condition documented for motorcycle crash analysis anywhere in Tennessee.
• Pedestrian Collision Reconstruction SupportVehicle contact points, throw and rest location, lighting at the reported hour and crossing geometry documented for pedestrian crash analysis in Tennessee.
• Multi-Vehicle Collision SequenceDamage matching, rest positions and separate impact areas documented across every vehicle in a Tennessee chain-reaction crash so the sequence can be analyzed.

For workers' compensation carriers, self-insured employers, third-party administrators and their counsel who need facts from the field on a claim, a claimant's activity or a medical provider.

Workers' Comp & Medical Fraud Investigation overview

• Workers' Compensation Claim InvestigationField investigation of reported workplace injuries for Tennessee workers' comp carriers, self-insured employers, TPAs and their counsel. Facts, sourced.
• Workers' Comp SurveillanceLawful workers' comp surveillance for carriers, self-insured employers and TPAs in Tennessee: dated video, factual activity logs, no claimant contact.
• Workplace Injury Scene DocumentationInjury scene documentation for Tennessee workers' comp carriers, self-insured employers and TPAs: machine, floor, guarding and lighting recorded as found.
• Workers' Comp FraudFact-based workers' comp fraud investigation for Tennessee carriers, self-insured employers, TPAs and counsel. Indicators are reported, not conclusions.
• Exaggerated & Malingering Injury ClaimsFor Tennessee workers' comp carriers, employers and TPAs: observed activity set beside reported restrictions, with interpretation left to medical reviewers.
• Working-While-Collecting InvestigationVerification of undisclosed employment or business activity for Tennessee workers' comp carriers, employers and TPAs, using observation and public records.
• Coworker & Witness StatementsVoluntary, consent-recorded coworker and witness statements for Tennessee workers' comp carriers, self-insured employers, TPAs and their attorneys.
• Medical Fraud InvestigationField verification supporting carrier and SIU medical fraud reviews in Tennessee. Lawful observation and public records, with no medical opinions offered.
• Medical Billing FraudField checks that help Tennessee carriers, TPAs and SIUs test whether billed visits match observed activity. Delator does not audit bills or billing codes.
• Provider & Clinic VerificationOn-site verification that a provider or clinic operates at its listed address, for Tennessee workers' comp carriers, self-insured employers, TPAs and SIUs.
• Self-Insured Employer & TPA SupportStatewide field investigation and documentation for self-insured employers and third-party administrators managing Tennessee workers' compensation claims.